Academic Computer Center - Help Desk (Ext. 1111)

 

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How Do I Get Connected?

1. Meet all the requirements for access.
2. Be aware and accepting of all University and Network Policies. These can be found on our website at address: http://acsweb.fmarion.edu/ResNet/Text/Policies.htm
3. Simply find your ResNet packet of printed information, plug your computer into the data jack provided for you in your room and boot the computer. Our Clean Access system will then prompt you to install a client and register your computer into our system. During this installation you may need to change the setting of any firewall you might have installed. Follow the instructions, which may be presented to you in pop ups, by your firewall software or Clean Access system. A packet of helpful documentation and instructions will be available to you upon your arrival to assist you in this process.

In order to connect to ResNet your computer must have:
• an operational Ethernet Port (integrated or an installed Ethernet adapter).
• an updated operating system installed which supports TCP/IP and DHCP services. Operating system developers (Microsoft, Macintosh) provide free critical updates/software patches to improve the functionality and address security concerns associated with their products. These updates are critical as they protect individual computers and the networks they reside on from the various viruses, worms and security issues that are currently associated with use of the World Wide Web. They are free of charge and require users to access their web pages and install the relevant updates. These updates must be obtained on a regular basis and if possible should be acquired prior to arriving on campus.

Microsoft Windows Updates can be found here:
http://update.microsoft.com/windowsupdate/

Information on Macintosh OS X Updates can be found here:
http://docs.info.apple.com/article.html?artnum=106704

updated antivirus software installed to protect your computer and our network from internet worms and viruses.

We require that one of three antivirus products be purchased and installed. These products are: Symantec Norton's Antivirus, McAfee Virus Scan and Trend Micro's PC-Cillin.

Along with the purchase of your antivirus product you must keep your virus signature file subscription and the files themselves up to date. Antivirus developers release these signature files on a weekly basis that allow their software to recognize and take appropriate action against all newly discovered and previously known viruses and worms. You must download these files on a regular basis to obtain and retain access while on campus.

After your initial purchase of a product you generally have a valid subscription for a year after which you will need to purchase another subscription to keep your computer safe from attack.

• a Category 5 Ethernet Cable for you to connect your computer to the data jack in your room.
• a computer with technical specifications that meet a minimum set of system requirements. These requirements are:

Windows PC Minimum System Requirements:
• Processors: Pentium II chip
• Operating System: WIN2k or XP.. All must be updated with the latest software patch. (Win 98 and ME are not supported)
• Memory: 128 MB
• Drives: System must be equipped with at least one functional writeable drive. This can be either a 3.5 floppy drive or a CD writeable drive (CDR/CDRW).
• Ethernet Adapter: For PCI, PC or USB cards

Apple Macintosh Minimum System Requirements:
• Processor: G3
• Operating System: OS9 - OSX
• Memory: 256 MB minimum
• Drives: System must be equipped with at least one functional writable drive. This can be either a 3.5 floppy drive or a CD writeable drive (CDR/CDRW).
• Ethernet Adapter: Any Apple compatible card

How to connect your Ethernet cable to your CPU and the wall:

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Getting Connected
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FAQ
Vendors
Wireless